When will my order ship?

Orders typically ship within 30 business days after the pre-order period closes. You’ll receive an email with tracking information as soon as your order is on the way.

Do you ship internationally?

Yes! We ship worldwide, including to South Korea. Shipping costs and delivery times may vary depending on your location.

Are returns or exchanges allowed?

All sales are final for our pre-order purchases. We do not accept returns or exchanges at this time.

Where do the profits from CTYL Collection go?

All profits go directly toward funding future CTYL projects. They will go toward supporting our artists and funding the programs that will be broadcasted by CTYL.

What if I have another question?

If your question isn’t answered here, feel free to reach out by using Contact Us! CTYL team will get back to you as soon as possible.